How to make the most of your CRM using customer behavior data
Can you imagine the work of an FBI detective being based solely on witness testimonies?
Don’t repeat others’ data tracking and storing mistakes! Here’s how to avoid them.
Some companies track their mission critical data client side. Don’t!
Essential questions any SaaS business needs to answer before trying to optimize the onboarding process
Are you are having problems with the onboarding process?
13 Blank State Examples You Can Use to Improve User Experience During Onboarding
When a new user finishes onboarding and first starts to use an app, they will often see “blank state” pages. That is, pages with no activity, history or data, because it’s their first interaction with the product.
Lessons from one year of rewarding data-driven decisions
Last year we started an experiment. We promised 7 SaaS companies to help them with data-driven decisions by answering every question they had regarding their user behavior and product usage.
How to Measure the True Impact of Transactional Emails
Transactional emails often have open rates of 40-50% and click rates at around 10-20%. It has proven time after time that it is not a channel to ignore. It can have a significant impact on your business on the long run.
Hack Your Growth With The Rule of 72. Part 3: Increasing the Onboarding Rate by 12%
This article is part 3 of 6 from our upcoming eBook, Hacking Growth With the Rule of 72. Sign up to pre-order your free copy and receive it automatically when it’s launched.
Conversion Rate Optimization: Part 2 of the Growth Hacker’s Journey
This article is part 2 of 6 from our upcoming eBook: Hacking Growth With the Rule of 72. Pre-order your free copy and receive it automatically when it’s launched.
Help Scout, Groove, and Kayako: A Case Study On Their Delightful” Landing Page Promises”
The opinion a new customer has about your product begins before they’ve even visited your website.
Product Manager vs. Marketer: Who’s In Charge of User Onboarding?
For any SaaS company to grow, two things need to happen: The number of new users needs to increase and the churn rate of existing users needs to decrease.
B2B Customer Onboarding Process: Optimize Your User Onboarding Time
B2B customer onboarding process involves friction even for the best optimized processes.