Analysis presentation

Identify the profile of your Power Accounts

Power Users are your best customers. You love them, you want to see more such customers. They bring the most value to your business. Understanding and leveraging Power Users is crucial for driving growth and engagement for a SaaS company.

Key questions that this analysis will answer:

Who are our most engaged accounts (Power Accounts)?
What do these Power Accounts look like?
What are the traits that differentiate the Power Accounts from the accounts that fail to upgrade?
What behavior is specific to Power Accounts during the trial?

Expected Outcomes

Through this project, we aim to identify opportunities in data such as:

Segments of users that can be used to build marketing audiences.
Behavior profiles that are worth targeting with automated email campaigns.
Lists of customers worth prioritizing for interviews and/or loyalty programs.

By understanding and effectively targeting the right audience, we can acquire more qualified leads, increase the number of paying customers, and ultimately drive sustainable business growth.

Take action

How to use the outcomes of this analysis

Once you have identifyed the profile of your Power Accounts, its time to take action.

Create lookalike audiences
Upload the list of Power Users identified in this analysis in your Google Ads (or Meta, etc.) to create high-quality audiences that you can use in your brand or conversion campaign.
Enable ROAS targeting
Use the events identified in the analysis as specific to Power Users during the trial as predictors for new users to become a power user. Sync them to Google Ads and give a different $ value for each conversion in order to enable ROAS targeting.
Increase the chances for users to become Power/Core.
Sync the above customer journey milestones reached by each user to your email platform. Create marketing automation emails for the users that haven’t reached these milestones yet, and/or encourage those that reached them to become customers
Join the success

Don't just take our word for it

"InnerTrends enables us to truly understand how our customers are engaging with our product through every part of our funnel. Also, as a business, it forced us to be crystal clear about the main reasons customers use our product and the actions that help our customers achieve those reasons. This narrowed our focus tremendously and aligned our entire team."

Would you love to identify your Power User’s profile?

Schedule a call with us to discuss the next steps.

This deep dive is for Product and Marketing decision-makers who need actionable data insights to refine their strategies — without guesswork or endless A/B testing.

We only need access to your existing data warehouse or a back-end export. Our technical team will perform the necessary data transformations.

No. InnerTrends services are designed to cover the gaps that your existing tools don't cover or to complement the skills of your data team.

We will simply follow these steps:

  1. Request analysis - Schedule a call or write us about your current challenge.
  2. Get proposal - We create the analysis proposal (including the available timeline, data needed, and pricing details).
  3. Validate project - Based on the data required, we will validate if there is enough data to run the project
  4. Data Setup - We connect to your Data Warehouse and map data to your Customer Journey.
  5. Analyze data - We do the analysis, generate insights, and present findings and recommendations.
  6. Use insights - You incorporate the insights into your strategy.

Once the analysis is complete, you'll receive a detailed analysis narrative that clearly explains the key insights we’ve uncovered along with the necessary data, charts, and other materials to sustain the insights.

See an example here.

Note: The structure and depth of the analysis will depend on the available business context and data.

In addition to the narrative, we’ll also schedule a dedicated call to walk you through the analysis, ensure everything is clear, and discuss the best next steps for optimizing your business strategies.

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Ready to dive into the data? Share the details of your current challenge, and our team will review it through a data-driven lens.