How to Identify & Use Friction to Improve Customer Retention
Does all friction kill conversion rates? Or is there good and bad friction?
Step 4 of 5: Improving Your First-Week Retention Rate
Step 4 of 5 on how to double your SaaS revenue using the rule of 72.
Step 3 of 5: Improve User / Customer Onboarding & Time To Value (TTV)
Step 3 of 5 on how to double your SaaS revenue using the rule of 72.
B2B Customer Onboarding Process: Optimize Your User Onboarding Time
B2B customer onboarding process involves friction even for the best optimized processes.