5 Crucial Metrics to Understand User Engagement
If you think acquiring a customer is the end of the finish line, then you might lose out on 67% of your additional revenue. Thatโs how much loyal customers can add to your business.
How @Mention hacked NPS to reduce churn & increase customer happiness (+ the tools youโll need to do the same)
Based on their responses, customers are categorized into one of three groups: