Tag: Customer Engagement and Retention

Did you know that up to 80% of the people that churn are customers with low or no engagement. Such numbers can break your business if you don’t address the issue accordingly.

Much like the writers of the Back To The Future trilogy, these predictions can sometimes feel like nothing better than shots in the dark but, just occasionally, marketers are able to get it even more right than we ever thought...

This place of total absorption is what’s known as ‘the zone’ or ‘the flow’. Some think of it as a magical place where employees reach their peak performance levels and produce the best results, but what if it took a...

Having worked with tens of teams, both technical and non-technical, this is what I’ve learned about helping things run smoothly between marketers and developers.

When we find an error, it usually leads to one of two questions: