Customer Journey Data Deep Dives

Understand Your SaaS Customers' Journeys with Expert Data Analysis Services

Acquisition

Know which channels to use for acquiring customers with high retention rates.

Activation

Discover your activation metrics: Setup, AHA and Habit Moments.

Retention

Find what brings users coming back for more.

Revenue

Identify how accounts are upgrading to paid.

Referral

Know which accounts invite more users to try the product.

Are you eager to win
the Data Analytics Marathon?

You've invested in building a data infrastructure, but the expected insights are still out of reach. Sounds familiar?

Our Data Deep Dives service is designed to bridge this gap. By leveraging your existing data, our business and data analysts uncover the insights that can transform your business operations and strategy.

Source: Six stages of a Data Analytics Marathon, by Brent Dykes in Forbes.

Our Solution:

Data Deep Dive Analyses

Empower your business with our comprehensive data deep dive service. Our team of data science experts meticulously analyzes your data, uncovering meaningful patterns that reveal what drives user success and identify drop-off causes. Use these insights to optimize your strategies and elevate your business.

Benefits:

Enhanced Clarity: Gain a deeper understanding of your situation for better decision-making.
Reliable Results: Our statistically significant methods and custom algorithms ensure accuracy.
Actionable Insights: Get answers that directly address your specific questions and challenges.

Pricing model:

project-based - best fit for trying our services
subscription-based - best fit for recurring needs

Deliverable:

A detailed data narrative built specifically for your data and business context, including explanations, visualizations, and recommendations.

View Sample

How it works:

You start by specifying what you want to achieve with your data.

Then, grant us access to your existing data. We'll process it according to your defined customer journey, and then analyze it thoroughly.

The insights we uncover will be presented to you in a clear narrative and discussed in a follow-up call. This will help you understand what actions to take next and which metrics to track to measure the success of your strategies.

Request
You submit your analysis request.
Proposal
We create the analysis proposal.
Data Setup
We connect to your Data Warehouse and map data to your Customer Journey.
Analyze data
We analyze data, generate insights and present findings and recommendations.
Use insights
You incorporate the insights into your strategy.

Trusted by decision makers at SaaS businesses worldwide

Miruna Dragomir

Head of Marketing,

Planable

“We've grown over 20x in revenue and continue growing. Prior to InnerTrends we were looking at data in a more macro way and we weren't laser focusing on the macro moments that really mattered and that could really impact our results.”

Michiel Vermeulen

Customer Success,
SWYDO

Working with InnerTrends feels like having a data partner sitting next to you and going the extra mile. Lots of knowledge and experience. A must-have for companies that need to activate their new prospects.

Alon Rom

CEO,
Hellopeter

InnerTrends enables us to truly understand how our customers are engaging with our product through every part of our funnel. Also, as a business, it forced us to be crystal clear about the main reasons customers use our product and the actions that help our customers achieve those reasons. This narrowed our focus tremendously and aligned our entire team.

Desirai Sweder

Product Manager,
Salehoo

InnerTrends have done more than any other product, platform or course to empower me as a Product Manager to level up the impact of my product decisions and data skills. If you are a PM struggling with really delivering value to your customers - get on the phone with them.